Privacy Policy
Last updated: August 25, 2026
Heights Lights (a DBA of Casey Co LLC, Wheaton, Illinois) collects the information you submit through our website — name, phone number, email address, property address, and project details — solely to respond to your inquiry, prepare your free design mockup, schedule visits, and provide our holiday lighting services.
Text messaging (SMS)
By submitting our website form, you consent to receive calls and text messages from Heights Lights about your request, including follow-ups, appointment scheduling links, confirmations, and reminders. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of purchase.
Separately and optionally, you may also opt in to occasional marketing and promotional text messages (such as seasonal availability updates and offers) by checking a dedicated marketing-consent checkbox on our form. Marketing consent is collected independently, is never combined with customer care consent, and is never required. Reply STOP at any time to opt out of any messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party.
How we use your information
- To contact you about your design request and provide our services
- To send appointment confirmations and reminders
- To improve our website (standard analytics — see below)
We do not sell your personal information.
Service providers
We use trusted service providers to operate our business — website hosting, form processing, customer relationship management, scheduling, and payment processing. These providers process your information only on our behalf and only to deliver our services.
Analytics and advertising
Our website uses Google Analytics and the Meta Pixel to understand how visitors use the site and to measure advertising. These tools may use cookies. You can control cookies through your browser settings.
Data security
We protect your information with industry-standard safeguards: our website is served over encrypted HTTPS connections, access to customer records is limited to the owner and the service providers that operate our systems, and we never store payment card numbers ourselves — payments are handled by PCI-compliant payment processors. No method of transmission or storage is 100% secure, but we work to protect your information and review our practices regularly.
Data retention and your choices
We keep customer records as long as needed to serve you and meet legal requirements. To opt out of texts, reply STOP. To ask what information we hold about you, or to request its correction or deletion, call us at (331) 291-7769.
Contact
Heights Lights, a DBA of Casey Co LLC
69 Maple St, Sugar Grove, IL 60554
(331) 291-7769 · info@heightslights.com